How to make an enquiry?
It is simple and easy. Click this link Enquiry, follow the form and email your requirements to us. If you would like our customer services officer to talk to you directly, feel free to call us or write to us by clicking “Please contact me” here.
How much is the price?
Low price promise with good quality. With highly automation and ample manpower, quality is stable while the cost of production is keeping low. Even for your current packaging, our well trained sales force and technical division are here to give you technical advice in how to improve your packaging with cost saving. * We have assembled production lines especially designed for large order as container load order. Do enquire and you may find us surprising good.
Can we obtain safety certificate for our products?
Yes, you can. Over the years, we work with different laboratories worldwide. E.g. SGS, Hong Kong Productivity Council, BV, etc. From material certificate to factory certificate, we can do it for you.
How many colors we can print?
Multi-color printing is our core competency. When other factories can usually manage 6 coluors, Yuan Pin is capable of printing 12 colors in one print. You can even print up to 16 colors from us.
Do you do customised design order?
Yes, of course you can. Most of our orders are customised designs. Our tailor-made product team handles an average of 5 new designs a day. It is the bread and butter of our business.
Hong long is the leadtime?
As short as 1 weeks with all in place, an average of leadtime is normally within a month. From our experiences, time is often wasted in non-productive works or miscommunications. Yuan Pin ‘s well-trained team with over 10 years international experiences definitely can help you avoid unneccessary mistake. The most important thing is to make thing right from the start. Communications would be double checked and what you want would be what you get.
Can I have samples?
Yes, click this link Enquiry or Request for sample and tell us what you want. Also, a special hints is to visit our update regularly. Some newly developed samples are limited in number and serve as first-ask-first-serve based
Do you have sell over-the-counter merchandise?
Yes, selected styles of merchandise will be supplied in limited time. Keep your eye on our news broadcast. And we can give you identity merchandise, too.
Do we have retail stores?
To keep our costing low and reward our loyal customers，We ARE manufacturer and focus to excel in production. We don’t have retail store but we do have distributors in different countries. Click “Enquiry” and we would refer the convenient contacts to you.
What if I did not get reply after making enquiry after a long while?
Your enquiry will be replied in one working day. If it didn’t, usually because of public holiday in different countries or computer failure. If that belated reply really happens, we are very sorry and please send your Enquiry email again to yuanpin@yuanpin.com.hk marked “RESEND”. Certainly you will be taken care immediately and properly.
What is your Minimun Order quantity (MOQ)? Will we be treated fairly with small volume?
Flexibility is our strength. Our balance between machine and labor helps us to serve small order as well as big order. To enjoy the most, you can consolidate various orders of different quantities into a container (FCL) or close to container (LCL) to ship. All in all, we adapt to what you need. It is not how many you order; it is how much we respect each other.